Last updated: 25 October 2026
1. Introduction
Welcome to GH Auto Centre. We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how GH Auto Centre collects, uses, stores and protects your personal information when you visit our website, contact us, or use our vehicle maintenance and repair services.
Business: GH Auto Centre
Address: 412 Great Horton Road, Bradford, BD7 3HS
Telephone: 07741 545545
Website: https://www.ghautocentre.co.uk
For the purposes of applicable data protection law, GH Auto Centre is responsible for handling your personal information as described in this policy.
2. Information We Collect
We may collect and process the following types of personal information:
Contact details: Your name, telephone number, email address and postal address.
Vehicle information: Your vehicle registration number, make, model and relevant service or repair history.
Booking and service information: Details of MOT appointments, servicing, repairs, tyre services and other work requested.
Enquiry information: Information you provide when contacting us by telephone, email, website forms or other communication channels.
Website information: Technical information such as your IP address, browser type, device information and website usage data, where collected through our website or associated technologies.
Please do not submit personal information through our website unless it is relevant to your enquiry or service request.
3. How We Use Your Information
We may use your personal information to:
Respond to enquiries and customer requests.
Arrange MOT appointments, servicing and vehicle repairs.
Provide quotations, invoices and payment information.
Maintain accurate vehicle service and repair records.
Contact you about your booking or work being carried out on your vehicle.
Manage customer relationships and improve our services.
Maintain website security and understand website performance.
Comply with legal, regulatory, accounting and record-keeping obligations.
We will only use your personal information where we have a lawful basis to do so.
4. Our Lawful Basis for Processing
Under UK data protection law, we rely on one or more of the following lawful bases, depending on the circumstances:
Contract: Where processing is necessary to provide a service you have requested or to take steps before entering into a contract.
Legal obligation: Where we must process or retain information to comply with applicable laws and regulations.
Legitimate interests: Where processing is necessary for our legitimate business interests, provided these interests do not override your rights and freedoms.
Consent: Where you have given consent, such as for certain optional cookies or marketing communications where consent is required.
You can withdraw consent at any time where processing is based on consent. This will not affect the lawfulness of processing carried out before withdrawal.
5. Sharing Your Personal Information
We do not sell your personal information to third parties.
We may share relevant information with trusted service providers where necessary to operate our business, such as:
Website hosting and website maintenance providers.
Booking, invoicing and payment service providers.
IT, security and technical support providers.
Professional advisers, insurers or legal representatives where necessary.
Government bodies, regulators or law enforcement agencies where required or permitted by law.
We only share information where appropriate and take reasonable steps to ensure that personal information is handled securely.
6. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes explained in this policy, including providing services, maintaining records and meeting legal obligations.
Retention periods may vary depending on the type of information, the nature of the service and any applicable legal or regulatory requirements.
When information is no longer needed, we will take reasonable steps to securely delete it or anonymise it.
7. Cookies and Website Tracking
Our website may use cookies and similar technologies to ensure the website operates correctly, improve user experience and understand how visitors use our website.
Depending on the technologies installed, cookies may include:
Essential cookies: Necessary for basic website functionality and security.
Analytics cookies: Used to understand website traffic and visitor behaviour.
Marketing cookies: Used to measure advertising performance or support targeted advertising, where applicable.
Where required by law, we will request your consent before placing non-essential cookies on your device. You can manage your preferences through any cookie settings provided on our website or through your browser.
Disabling certain cookies may affect some website features.
8. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee absolute security, but we take appropriate steps to protect the information entrusted to us.
9. Your Data Protection Rights
Under applicable UK data protection law, you may have the right to:
Access the personal information we hold about you.
Rectify inaccurate or incomplete information.
Erase your personal information in certain circumstances.
Restrict how we process your information in certain circumstances.
Object to processing based on legitimate interests or direct marketing.
Data portability where the legal conditions apply.
Withdraw consent where processing is based on your consent.
These rights are subject to legal conditions and exceptions. To exercise a right, please contact us using the details below.
You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your personal information has been handled unlawfully.
ICO website: https://ico.org.uk/
10. Third-Party Websites
Our website may contain links to external websites or services. We are not responsible for the privacy practices, content or security of third-party websites.
We recommend reviewing the privacy policies of any external websites you visit.
11. Children’s Privacy
Our website and services are not specifically directed at children. We do not knowingly collect children’s personal information through our website unless it is provided appropriately in connection with a legitimate enquiry or service.
If you believe that a child has provided personal information inappropriately, please contact us so we can review the matter.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services or legal obligations.
Any changes will be published on this page, together with an updated revision date where appropriate.
13. Contact Us
If you have questions about this Privacy Policy, how we use your personal information, or wish to exercise your data protection rights, please contact us.
GH Auto Centre
Address: 412 Great Horton Road, Bradford, BD7 3HS
Telephone: 07741 545545
Website: https://www.ghautocentre.co.uk
We will review your request and respond in accordance with applicable data protection requirements.